FAQs

What materials are your jewelry pieces made from?

Our jewelry pieces are crafted from high-quality materials including sterling silver, gold, platinum, and a variety of precious and semi-precious gemstones. Each product description provides detailed information about the materials used.

How do I determine my ring size?

To find your ring size, you can use our online ring size guide, which includes a printable ring sizer and instructions on how to measure your finger at home. Alternatively, you can visit a local jeweler for an accurate measurement.

What is your return and exchange policy?

We offer a 30-day return and exchange policy for unused and unworn items in their original packaging. Custom or personalized orders are not eligible for returns. Please visit our Returns & Exchanges page for more detailed information.

How do I care for and clean my jewelry?

To keep your jewelry looking its best, avoid exposing it to harsh chemicals, perfumes, and lotions. Clean your pieces regularly with a soft cloth and store them in a dry, cool place. For specific cleaning instructions, refer to the care guidelines provided with your purchase.

Do you offer custom or personalized jewelry?

Yes, we offer custom design services where you can create a unique piece of jewelry tailored to your preferences. You can choose the materials, gemstones, and design elements. Please contact our customer service team to start your custom jewelry order.